Maintenance Tech II

THOMASVILLE HOUSING AUTHORITY
JOB DESCRIPTION

JOB TITLE: MAINTENANCE TECHNICIAN II
MAINTENANCE DEPARTMENT

GENERAL STATEMENT OF JOB

Under occasional supervision, performs a wide variety of semi-skilled tasks in the maintenance of all public housing units in a decent, safe and sanitary manner while maintaining a high level of efficiency and quality of workmanship. Performs related work as required. Ensures that any observation or general knowledge of non-compliance with Housing Authority policy is immediately reported to the Executive Director. Reports to the Maintenance Foreman.

SPECIFIC DUTIES AND RESPONSIBILITIES

ESSENTIAL JOB FUNCTIONS

• Performs a wide range of semi-skilled/skilled maintenance and repair work to help ensure the proper condition, safety and sanitation of all public housing units and grounds.
• Performs building and carpentry repair work, including but not limited to repairing and replacing doors, window frames, cabinets; installing and repairing flooring tiles; repairing or replacing roofing materials, etc.
• Installs, repairs, and services refrigerators, ranges, plumbing systems and fixtures, heating and air conditioning units, water heaters, electrical systems, etc.
• Repairs or replaces electrical fixtures, outlets, circuit breakers, etc.
• Disconnects gas stoves for cleaning and repair; regulates stove burners; adjusts pilot lights and performs some mechanical work in repairing and replacing parts.
• Performs emergency service according to Thomasville Housing Authority's policy.
• Performs duties in accordance with all applicable safety rules and regulations.
• Maintains all materials, tools, supplies and equipment issued for the performance of duties.

ADDITIONAL JOB FUNCTIONS

• Performs general cleaning duties as required, including removing trash, cleaning appliances, stripping and waxing floors.
• Paints walls, doors and ceilings.
• Moves heavy furniture and appliances as needed.
• Performs related duties as required.

MINIMUM TRAINING AND EXPERIENCE

Requires a high school diploma or GED equivalent supplemented by three to five years of building maintenance experience with an emphasis on electrical, plumbing, carpentry, and heating repair work or an equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities. Must have refrigeration certificate.

MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS

Physical Requirements: Must be physically able to operate a variety of machines and equipment, including a vehicle and a variety of hand and power tools. Must be able to exert up to fifty pounds of force occasionally and/or ten pounds of force frequently to lift, carry, push, pull or otherwise move objects. Physical demands are in excess of those of sedentary work; work involves walking or standing for periods of time, stooping, kneeling, crouching, crawling, pushing, pulling, lifting and carrying, climbing ladders and steps. Must be able to lift and/or carry weights of up to one hundred pounds.

Data Conception: Requires the ability to compare and/or judge the readily observable functional, structural or compositional characteristics (whether similar to or divergent from obvious standards) of data, people or things.

Interpersonal Communications: Requires the ability of speaking and/or signaling people to convey or exchange information. Includes receiving assignments and/or direction from supervisor.

Language Ability: Requires ability to read a variety of policy and procedure manuals, drawings, specifications, etc. Requires the ability to prepare required records, logs, etc. with proper format. Requires the ability to speak with and before others with clarity, voice control and confidence.

Intelligence: Requires the ability to apply rational systems to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; to interpret a variety of instructions furnished in written, oral, diagrammatic or schedule form. Requires the ability to learn and understand relatively complex principles and techniques; to make routine independent judgments in absence of supervision; to acquire knowledge of topics related to primary occupation. Must have the ability to comprehend and interpret received information and to understand and implement basic machinery functions.

Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, to follow verbal and written instructions. Must be able to communicate effectively and efficiently with persons of a variety of educational and cultural backgrounds and in a variety of technical languages including building maintenance, mechanics, plumbing, HVAC, electrical, carpentry, etc.

Numerical Aptitude: Requires the ability to add and subtract totals, to multiply and divide, and to determine time.

Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape, and visually read various information.

Motor Coordination: Requires the ability to coordinate hands and eyes using office and special machinery.

Manual Dexterity: Requires the ability to handle a variety of items, control knobs, buttons, switches, catches, hand and power tools, etc. Must have moderate levels of eye/hand/foot coordination.

Color Discrimination: Requires the ability to differentiate colors and shades of color.

Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under stress when confronted with emergency situations or tight deadlines. Worker may be subject to danger or risk to a moderate degree.

Physical Communications: Requires the ability to talk and hear: (talking: expressing or exchanging ideas by means of spoken words; hearing: perceiving nature of sounds by ear).

PERFORMANCE INDICATORS

Knowledge of Job: Has considerable knowledge of the principles, practices, policies, programs, and methods of the Housing Authority as they pertain to the performance of duties of the Maintenance Mechanic II. Has knowledge of building maintenance methods and procedures as reflected in the needs and requirements of the Housing Authority. Is able to complete specific work orders when assigned. Has working knowledge of engineering and construction theories and practices as they relate to the maintenance of housing communities. Has knowledge of and/or skill in mechanical, electrical, plumbing, and heating system installation, maintenance, and repair work; has knowledge of and skill in carpentry methods. Is able to assist in diagnosing sources of malfunctions and to repair/replace defective parts using a variety of hand tools. Is able to read and interpret blueprints, drawings, layouts, and other specifications. Has knowledge of the standard tools, materials, and practices of the trades. Is able to select the proper materials necessary for completion of work. Has skill in the care and use of required tools and equipment. Has knowledge of the occupational hazards and safety precautions of the trades. Has knowledge of applicable building codes and housing standards. Has knowledge of the specific requirements and policies of Federal HUD. Is knowledgeable in the laws, ordinances, standards, and regulations pertaining to the specific duties and responsibilities of the position. Is able to provide assistance to co-workers as needed. Is able to analyze problems that arise on the job and recommend solutions. Has the ability to interact and communicate with a variety of individuals and groups in a clear, concise, and effective manner. Has the ability to perform mathematical calculations as necessary. Is able to use independent judgment to perform tasks in routine situations. Is able to learn and apply new skills needed in order to promote efficient completion of duties. Has knowledge of the terminology used within the department. Knows how to react calmly and quickly in emergency situations.

Quality of Work: Maintains high standards of accuracy in exercising duties and responsibilities. Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains high-quality communication and interaction with internal and external entities with whom the position interacts.

Quantity of Work: Performs described Essential Functions and related assignments efficiently and effectively in order to produce quantity of work which consistently meets established standards and expectations.

Dependability: Assumes responsibility for completing assigned work. Completes assigned work within deadlines in accordance with directives, policy, standards, and prescribed procedures. Maintains accountability for assigned responsibilities in the technical, human and conceptual areas.

Attendance: Attends and remains at work regularly and adheres to policies and procedures regarding absenteeism and tardiness.  Provides adequate notice to higher management with respect to vacation time and leave requests.

Initiative and Enthusiasm: Maintains an enthusiastic, self-reliant and self-starting approach to meet job responsibilities and accountabilities.  Strives to anticipate work to be accomplished, and initiates proper and acceptable action for the completion of work with a minimum of supervision and instruction.

Judgment: Exercises analytical judgment in areas of responsibility.  Identifies issues or situations as they occur and specifies decision objectives. Identifies or assists in identifying alternative solutions to issues or situations. Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors. Seeks expert or experienced advice where appropriate and researches issues, situations, and alternatives before exercising judgment.

Cooperation: Accepts supervisory instruction and direction and strives to meet the goals and objectives of same. Questions such instruction and direction when clarification of results or consequences are justified, i.e., poor communications, variance with established policies or procedures, etc. Offers suggestions and recommendations to encourage and improve cooperation intra- and inter-departmentally.

Relationships with Others: Shares knowledge with managers, supervisors and co-workers for mutual benefit. Contributes to maintaining high morale among all employees. Develops and maintains cooperative and courteous relationships inter- and intra-departmentally and with external entities with whom the position interacts. Tactfully and effectively handles requests, suggestions, and complaints in order to establish and maintain goodwill. Emphasizes the importance of maintaining a positive image.

Coordination of Work: Plans and organizes daily work routine. Establishes priorities for the completion of work in accordance with sound time-management methodology. Avoids duplication of effort. Estimates expected time of completion of work elements and establishes a personal schedule accordingly. Attends required meetings, planning sessions and discussions on time. Implements work activity in accordance with priorities and estimated schedules.

Safety and Housekeeping: Adheres to all established safety and housekeeping standards. Ensures such standards are not violated.